DK Technologies Inc, doing business as Healing Touch (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website at healingtouchpetcare.com, use our services, or communicate with us.
Information We Collect
We may collect the following types of personally identifiable information when you interact with us:
- Name
- Email address
- Phone number (including mobile number)
- Mailing or service address
- Pet information (name, species, breed, age, health details)
- Payment information (processed securely through third-party payment processors)
- Any other information you voluntarily provide to us through forms, phone calls, text messages, or email
How We Use Your Information
We use the information we collect for the following purposes:
- To schedule and provide our veterinary services
- To communicate with you about your appointments, aftercare, and services
- To send you information you have requested or consented to receive
- To process payments
- To improve our website and services
- To respond to your inquiries and provide customer support
Text Messaging (SMS/MMS)
If you opt in to receive text messages from Healing Touch, you consent to receive SMS and/or MMS messages from us related to our services, including but not limited to appointment confirmations, reminders, follow-up communications, and informational content.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may share your information with service providers and subcontractors who assist us in delivering our services and managing our communications (such as our messaging platform provider), but only to the extent necessary to perform those functions on our behalf, and never for independent marketing purposes.
Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance.
Information Sharing and Disclosure
We do not sell, trade, rent, or otherwise share your personally identifiable information with third parties for their own marketing or promotional purposes. We do not engage in third-party lead generation or affiliate marketing with your personal data.
We may share your information only in the following limited circumstances:
- Service providers and subcontractors: We may share information with trusted service providers who assist us in operating our business and serving you, such as our cremation partner, payment processors, and communication platforms. These providers are contractually obligated to use your information only to perform services on our behalf.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and to help us understand how visitors use our site. You can control cookie settings through your browser preferences. We may use third-party analytics services such as Google Analytics to collect information about website usage. This information is aggregated and does not personally identify individual visitors.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us so we can promptly remove it.
Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal obligations
- Opt out of marketing communications at any time
- Opt out of text messages by replying STOP
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Healing Touch
Email: office@healingtouchpetcare.com
Phone: (920) 399-2099
Website: healingtouchpetcare.com